Our welcoming, friendly, and dedicated team always leave a lasting impression on our guests. Our company culture has been built around community, and this is demonstrated in the relationships we have built with locals and with people we meet for the first time. We are approachable and we accommodate our customers wherever possible, and we have a mutual respect for our colleagues which forms the core strength of our team – all of which is visible through the excellent service we provide.

We know that our team are the face of The Unicorn, and it is them that play a huge part in impressing upon our customers. It is therefore so important that they live and breathe our company values and deliver against them, and they always do.

If there is one thing that we are greatly confident about, it is the service levels of our team. Something which is not just incredibly important to our guests, it is especially important to us and our reputation.